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Quartz Countertop
Solid Surface Countertop
Wood Countertop
Solid Surface Countertop

Frequently Asked Questions

We're happy to discuss your project at no charge - whether by phone, at our showroom or through email.

During this initial conversation, we review your ideas, answer questions, and explore material options. This helps determine the best direction for your project.

While we're happy to discuss general expectations and ranges, detailed project pricing is prepared in writing after reviewing the specific details of your project. 

How to Request a Quote

Getting a quote is easy and can be done in several ways

  • ​In-home visit 

  • In-showroom consultation

  • Online submission through our Request Quote form

 

Our Pricing Process

For accuracy to all clients, we do not provide verbal, over-the-phone, or square-foot-pricing.

Each project is individually reviewed and priced based on its specific details.

Information Needed for a Written Quote

  • Project name and location

  • Time schedule

  • Countertop diagram with dimensions - (pictures are helpful)

  • Material chosen 

    • Quartz

    • Solid Surface

    • Granite

    • Laminate

    • Wood

       (We can help explore options and recommendations during your discussion.)

  • Is the project a new kitchen installation or existing countertop only replacement?

  • Will there be a Backsplash?

  • Is the Stove (Free Standing) (Slide In) or (Cook Top)?

  • What is the desired sink installation?

    • Drop In

    • Undermount

    • Apron Front (Farm Sink)

 

Most quotes are available within 48 - 72 hours.

Project Planning & Proposal

If you would like us to prepare a detailed plan and written proposal, a $200 Project Planning Deposit is Required.

Even when measurements and specifications are provided, each project is professionally reviewed for layout accuracy, fabrication requirements, material optimization, and installation considerations. This ensures the scope is clearly defined and the proposal reflects the true requirements of your project.

This deposit is fully applied toward your project when you proceed.

This structured process ensures accuracy, clarity, and a smooth installation experience from start to finish.

Our Pricing

At Countertop Fabrication we provide a complete finished product. 

This includes:

  • Professional Templating, Fabrication, & Installation.

  • Removal & Disposal of your existing surfaces.

  • Cabinetry modifications when necessary.

    • Including adjusting for level or flatness.

    • Including modifications for sink and appliance openings.

  • Installation of the Sink & Faucet with connections.

 

Your countertops are fully installed and ready to use the same day.

Our pricing reflects the total scope of services required to complete each individual project properly.

We do not price our work based on square foot pricing.

Same Square Footage

Very Different Projects

Simple Island

29 Square Feet

Simple Rectangle

No Sink Cutout

No Backsplash

Straightforward Installation

L-Shaped Kitchen

Screenshot_20260311_095746_ChatGPT(1)(1)(1)_edited.jpg

29 Square Feet

Inside Corner

Undermount Sink

Backsplash Fabrication

Increased Edge Profile

Slide-In Range Cutout

Detailed Fabrication & Installation

Both projects above contain the same amount of material - 29 square feet.

However, fabrication time, detailing, cutouts, backsplash work, and installation requirements are very different.

Square footage measures material size only. It does not account for slab yield, fabrication complexity, or installation requirements.

This is why projects are individually reviewed and quoted based on their full scope - not just their size.

The Process

After your countertop material & sink decision has been made the templating process can be scheduled.

This process will take about 2 hours to complete and will only require us to clear off any items on the countertop surface.

During this time, we will confirm your desired overhangs, backsplash height, corner details, edge profile, & seam location if needed.

 

After the template has been made and we have delivery of the needed materials the fabrication can begin. 

Depending on the complexity of the project involved and our current production schedule, the average project has a lead time of approximately 4 weeks. Lead times may vary and you will be notified if that is the case.

Installations typically take the better part of a day. Upon arrival we will cover the flooring work area and move any appliances that may be in the way. We then remove the existing countertop surfaces and make any cabinetry modifications necessary.

The new countertop surface is then installed & fit into place followed by the sink & faucet.

The kitchen area is then cleaned and ready for use. At this time, we will go over the use & care for your countertop surface.

Use & Care

For most of our countertop surfaces it is recommended to use a clean soft cotton cloth with a mild liquid detergent and warm water.

Rinse with clean water and then dry the surface.

 

Keep Your Countertops Dry
Film will build up on countertops if water is left to dry on the surface. This film will dull the countertop surface, making the finish appear blotchy and uneven. To prevent film build-up, it is very important to wipe the countertop completely dry immediately after spills and cleaning.

 

Some colors  may require more frequent cleaning to maintain a uniform finish. Darker colors tend to require more attention than lighter colors.

 

Preventing Heat Damage

With all countertop materials, it is important to minimize direct heat exposure to protect your surface and investment.

Do not place hot pots, pans, etc. directly on the countertop surface.  
Always use heat trivets or pads when placing hot objects on any surface. Always use a trivet under portable heat-generating appliances, such as a toaster oven.

 

Preventing Other Damage

Be sure to follow the guidelines that are included with your countertop to help you prevent any permanent damage.

Contact Us

Phone: 518-695-3261 / 518-369-4110

Email: info@countertopfabrication.com

Countertop Fabrication, Inc.

970 Route 29

Saratoga Springs, NY 12866

Hours of Operation:

Monday - Thursday 9:00 - 5:00

Friday 9:00 - 4:30

Hours may vary due to installation schedule.

Evenings & Saturdays

By Appointment (limited availability)

American Flag, American Made

Made in the U.S.A

Have a general question?
Send us a message below.


Planning  a countertop project ?
Please use our
Request Quote form to receive accurate project pricing.

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© 2026 Countertop Fabrication, Inc.

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